FAQs
When will I receive my order?
All orders are shipped out Priority Mail which takes 1-2 business days. We also offer local delivery for a $20.00 fee.
When do I receive my tracking information?
When your order is placed you will receive a confirmation email. Once your items ship out you will receive an email with tracking information.
When does my order qualify for free standard shipping?
For our free shipping promotion your order total must exceed $75 after all discounts, coupons and taxes are applied.
Can I cancel or edit my order?
If the order has not been shipped, yes. Please contact us through email at Twinposhinc@gmail.com ASAP!
Can I receive a refund or exchange an item?
We accept returns, exchanges and/or will be happy to give you a credit. Please contact us through email or DM (@twinposh) within 48 hours of receiving your item! All items must be returned unworn, with tags still in tact showing no damage!
How can I contact you guys?
You can reach us by sending us a DM (@TwinPosh) on instagram or emailing us at Twinposhinc@gmail.com.